How Do I Apply for a Ride Access Pass (RAP) at Alton Towers and What Are the Pass Types?
Planning a visit to Alton Towers Resort should be magical for everyone, and that includes guests who need additional support accessing rides and attractions. That’s why the park offers the Ride Access Pass (RAP) — a system designed to make sure that guests with disabilities, health conditions, or additional needs can enjoy the theme park safely and with confidence.
What Is the Ride Access Pass (RAP)?
The Ride Access Pass is a system that allows guests who cannot stand or queue for long periods of time due to a disability or health condition to enjoy Alton Towers’ rides in a fair and accessible way.
Instead of waiting in the standard line, RAP users check in at the ride’s RAP entrance and are given a return time, which is usually equal to the main queue time. This means you wait the same amount of time as everyone else — but you can do it outside of the physical queue, where it’s more comfortable, accessible, or manageable.
💡 Tip: The RAP isn’t a “skip the queue” pass. It’s about creating an inclusive experience so everyone has a fair opportunity to enjoy the rides.
Who Can Apply for a RAP?
You may be eligible for a Ride Access Pass if:
- You have a physical disability that makes it difficult to stand for long periods.
- You have a hidden disability or condition (such as autism, anxiety disorders, or chronic pain) that makes queuing distressing or unsafe.
- You use a wheelchair or mobility aid and require alternative access routes to rides.
- You have a medical condition that means queuing would not be possible.
Alton Towers recognises that not all disabilities are visible, so the RAP system is designed to support a wide range of needs.
Types of Ride Access Passes at Alton Towers
When applying for a RAP, you’ll be given a pass type based on your circumstances. Each works in a similar way, but there are slight differences in how they’re used:
1. Standard RAP
- Provides access to the RAP entrance at participating rides.
- Offers a return time equal to the main queue length.
- Lets you wait elsewhere in comfort instead of physically standing in line.
2. Carer RAP
- Designed for guests who require additional assistance from a carer or companion.
- Carers can join the RAP line alongside the passholder.
- Ensures the guest isn’t riding alone if they need help.
3. Family RAP
- Allows a group (usually up to 4 people including the RAP holder) to ride together.
- Especially useful for families visiting with a child who has a disability or additional needs.
- Keeps the whole group together so no one feels left out.
4.Temporary RAP
- For guests with short-term conditions or injuries that prevent queuing.
- Usually issued with supporting medical documentation.
- Valid for the duration of your visit or a limited timeframe.
How Do I Apply for a Ride Access Pass?
Applying for a RAP at Alton Towers is straightforward but requires preparation.
Step 1: Register Online Before Your Visit
- Go to the Alton Towers website and visit the Accessibility section.
- Complete the RAP registration form.
- Upload supporting documentation (this could include a GP letter, hospital letter, DLA/PIP evidence, or an Access Card with the “Queueing” symbol).
Step 2: Wait for Approval
- Applications are reviewed by the accessibility team.
- Once approved, your details are stored for 3 years, so you don’t have to reapply every visit.
Step 3: Collect Your RAP on the Day
- Head to Guest Services when you arrive at Alton Towers.
- Show your confirmation email and ID.
- You’ll receive your RAP card and lanyard for the day.
How Does the RAP Work on the Day?
- Go to the RAP entrance at your chosen ride.
- A ride host will log your card and give you a return time (equal to the main queue).
- You’re free to enjoy other attractions, shows, shops, or rest areas while you wait.
- When your time slot is up, you return and board the ride through the RAP line.
- Repeat for the next ride!
💡 Important: Only one ride can be booked at a time. This keeps the system fair for all guests.
Which Rides Accept the RAP?
Most major attractions at Alton Towers have a RAP option, including:
- The Smiler
- Nemesis Reborn
- Oblivion
- Wicker Man
- Galactica
- The Curse at Alton Manor
- Family attractions in CBeebies Land
Each ride has a designated RAP entrance, clearly marked on the park map and app.
Extra Tips for RAP Users
- Arrive early: Guest Services can get busy, so sort your RAP first thing.
- Bring proof: Even if pre-registered, it’s wise to have documentation with you.
- Use the app: The Alton Towers app shows queue times so you can plan your RAP slots efficiently.
- Take breaks: The RAP system is designed so you can rest or enjoy shows instead of standing in line.
The Benefits of RAP for Families
For families visiting with children who have additional needs, the RAP is a game-changer:
- Keeps the day stress-free by removing the challenge of long queues.
- Inclusive fun: Everyone in the group gets to ride together.
- Flexible planning: Gives families time to enjoy food, shows, or the gardens between rides.
Final Thoughts: Making Alton Towers Accessible for All
The Ride Access Pass at Alton Towers ensures that every guest can enjoy the magic of the UK’s biggest theme park, regardless of disability or health condition. With multiple pass types, a simple application process, and fair queuing alternatives, RAP makes the park more accessible and inclusive for everyone.
Ready to visit? Apply for your Ride Access Pass in advance and book your Alton Towers tickets online today to guarantee a smoother, stress-free day out.
